FAQ
Common roof cleaning questions and answers
Scheduling
How long will scheduling a exterior cleaning service take?
Scheduling your service with Crestview Window Cleaning is quick and painless. Our customer service reps will greet you and ask for some information, and get you on the schedule for the earliest service.
What are your rates for the different services you perform?
All properties are different and require custom built estimates for your project. We prefer to do an in person estimate to make sure our quotes are accurate and priced correctly.
How can I pay for exterior cleaning services?
We take cash, check, credit & debit cards.
Will I be charged immediately?
No, all payments are due upon completion of service.
Day of Service
Do I need to be home for you to perform services?
No, you do not have to be home on the day of your service. As long as we have access to a working water spigot and your doors and windows are shut, we’ll be in and out without any interruption to your day.
What time will you be at my home?
We provide a time window for project arrival.
How long will it take to perform power washing services?
Each job is unique, and we take as long as is necessary to clean each affected surface until it’s perfectly clean.
What happens after the service is completed?
In general, we do everything we can to ensure 100% customer satisfaction. If you are home on the day of service, our technicians will show you around the property after the work is complete. However, if you are not home, we will notify you upon service completion. Should anything arise, do not hesitate to reach out to our friendly customer service staff.
What Other Clients Are Saying…
Our customers ALWAYS come first! We believe in hiring technicians with a strong work ethic and we train our team members to always listen to our customers’ needs and feedback! With over 50 5-Star reviews you know you can trust us to take care of any problem you might have! Here is what some of our satisfied customers have to say:
GREAT JOB!
Excellent service at a very reasonable price. Workers were responsive and did a great job in cleaning my outside windows. Will use again for other…
quality job!
They did a quality job for a reasonable price. Our windows and screens were cleaned thoroughly. Also, they were friendly, communicative, and stayed focused on the job.
professional!
We are thrilled with the service, professionalism and value we received from Crestview Window Cleaning. Windows look like new again. Don’t hesitate to use their services.
RELIABLE!
This is a great Company. I have used them for the past 5 years. They are very accomodating with special requests, are professional, reliable and I love that they will clean my chandelier and change the bulbs for me. It’s 20′ up so extremely hard to reach. I would highly recommend them!
no surprises!
Very responsive, right on time – no surprises, came in right about what I expected. I have windows in high and unusual places, and they look so beautiful now!! I will definitely use Crestview Window Cleaning again!
excellent!
Excellent gutter cleaning and install of holiday lights!!! Great job communicating, I always know when they’re arriving. Careful around my house with plants and bird feeders, very kind and thoughtful! I highly recommend Crestview forgutters and holiday light installation!
Friendly. Prompt. Reliable.
Roof cleaning, house washing, paver sealing & power washing services in Portland, OR
We Answer the Phone
Have questions about pricing, how to get a quote, or anything else? Just give us a call! A friendly customer service rep is always available to answer any questions you might have!
We Return All Calls
Ever call a service guy and then not hear back for 24 hrs? Yeah we don’t like it either. It is our promise that our team will return all calls in a timely manner so that we can get to solving your problem sooner!
We Give Same Day Estimates
No you won’t have to wait on the quote either. We pride ourselves on providing a quality experience and we know that your time is valuable so we make sure we use the latest systems that allow us to give you your estimate the day you request it.
We Show Up On Time
Showing up late is just plain rude & we do our very best to make all our service appointments in a timely manner. If a situation arises that will delay our team we will always make it a point to call and reschedule at a time most convenient to you.
OUR 5-STAR PROMISE TO YOU
From the very first time that you contact us, our team will keep you fully informed on the details of the service, and even be as flexible as possible to work with your busy schedule. We will no “just deliver,” but will go above and beyond to give you a level of service you wouldn’t expect from a home service business.
YOUR SATISFACTION IS 100% GUARANTEED.
We stand behind our services and the results, and we want you to know it. We confidently stand by our 100% satisfaction guarantee so you know that if you’re not happy with the service, we will correct the issue at no charge to you.
WE CARRY $1 MILLION IN LIABILITY INSURANCE
It’s important for us to be fully licensed and insured, and everyone that works here is an employee, not a subcontractor. Our team is the best and we know they will provide you with exceptional service! We specialize in property enhancement and promise to care for your property like it’s ours.